Skip to content
No results
  • Docs
  • Support Portal
  • Pricing
  • Shopibx
  • Dashboard
  • Login
  • Register Now
Shopibx Help Canter
  • More
    • Docs
    • Support Portal
    • Pricing
    • Shopibx
    • Dashboard
    • Login
    • Register Now
Shopibx Help Canter
Search...
⌘ K

Configurations

27
  • PWA Not Working? Here’s What You Can Do
  • How do I change the Store Link
  • How do I add a subdomain?
  • How do I add a custom domain
  • How to Create FAQs in Shopibx
  • Add Pages in Shopibx
  • Add Menus in Shopibx
  • How to Use POS (Point of Sale) in Shopibx
  • How to Customize Pages in Shopibx
  • How to Customize the Order Complete Screen in Shopibx
  • How to Configure Shipping Label Settings in Shopibx
  • How to Configure Checkout Settings in Shopibx
  • How to Configure Store Custom Settings in Shopibx
  • How to Update SEO Settings in Shopibx
  • How to Update Store Settings in Shopibx
  • How to Set Up Brand Settings in Shopibx
  • How to Set Up Stock Settings in Shopibx
  • How to Set Up Pixel Fields Settings in Shopibx
  • How to Set Up Twilio Settings in Shopibx
  • How to Set Up WhatsApp Live Support in Shopibx
  • How to Set Up Webhook Settings in Shopibx
  • How to Set Up Email Notification Settings in Shopibx
  • How to Change Currency Settings in Your Shopibx Store
  • How to Change Language, Date, and Time Settings in Your Shopibx Store
  • How to Set Up Email Settings in Shopibx
  • How to Add a PWA App to Your Store
  • Managing Themes in Shopibx

Getting Started

14
  • How do I change the Store Link
  • How do I add a subdomain?
  • How do I add a custom domain
  • How to Change Your Plan in Shopibx
  • Add Pages in Shopibx
  • How to Use POS (Point of Sale) in Shopibx
  • How to Use the Support Ticket System in Shopibx
  • How to Configure Shipping Label Settings in Shopibx
  • How to Update SEO Settings in Shopibx
  • How to Update Store Settings in Shopibx
  • How to Set Up Payment Settings in Shopibx
  • Managing Themes in Shopibx
  • How to Add a Main Category in MyShopIBX Dashboard
  • Adding and Managing Products

Setup Process

1
  • How to Set Up Payment Settings in Shopibx

Marketing and Growth

15
  • View All Customers and Their History in Shopibx
  • How to View Contact Us Messages in Shopibx
  • How to Create FAQs in Shopibx
  • How to Create a Blog in Shopibx
  • How to Use the Abandon Cart Feature in Shopibx
  • How to Use the Wishlist Feature in Shopibx
  • How to Set Up a Flash Sale for Products in Shopibx
  • How to Use the Testimonial Feature for Products in Shopibx
  • How to Update SEO Settings in Shopibx
  • How to Set Up WhatsApp Business API in Shopibx
  • How to Set Up Pixel Fields Settings in Shopibx
  • How to Set Up Twilio Settings in Shopibx
  • How to Set Up WhatsApp Message Settings in Shopibx
  • How to Set Up WhatsApp Live Support in Shopibx
  • How to Set Up Loyalty Program in Shopibx

Advanced Features

8
  • View All Customers and Their History in Shopibx
  • How to View Contact Us Messages in Shopibx
  • How to Use POS (Point of Sale) in Shopibx
  • How to Use the Abandon Cart Feature in Shopibx
  • How to Use the Support Ticket System in Shopibx
  • How to Configure Store Custom Settings in Shopibx
  • How to Set Up Tax Option Settings in Shopibx
  • How to Set Up WhatsApp Live Support in Shopibx

Integrate

18
  • How to Integrate SparkPost with Your Shopibx Store
  • How to Integrate Mailtrap with Your Shopibx Store
  • How to Set Up WhatsApp Business API in Shopibx
  • How to Set Up Pixel Fields Settings in Shopibx
  • How to Set Up Twilio Settings in Shopibx
  • How to Set Up WhatsApp Message Settings in Shopibx
  • How to Set Up WooCommerce Integration in Your Shopibx Store
  • How to Set Up Shopify Integration in Your Shopibx Store
  • How to Integrate Gmail with Your Shopibx Store
  • How to Integrate Outlook/Office 365 with Your Shopibx Store
  • How to Integrate Yahoo with Your Shopibx Store
  • How to Integrate SendGrid with Your Shopibx Store
  • How to Integrate Amazon SES with Your Shopibx Store
  • How to Integrate Mailgun with Your Shopibx Store
  • How to Integrate SMTP.com with Your Shopibx Store
  • How to Integrate Zoho Mail with Your Shopibx Store
  • How to Integrate Mandrill with Your Shopibx Store
  • How to Integrate SMTP with Your Shopibx Store

Store Management

12
  • How to Use POS (Point of Sale) in Shopibx
  • Adding Labels to Your Product
  • Adding a Brand to Your Product
  • Attributes Products: What It Is and How It Works
  • How to Configure Shipping Label Settings in Shopibx
  • How to Update Store Settings in Shopibx
  • How to Create a DeliveryBoy in Shopibx
  • How to Set Up Refund Settings in Shopibx
  • How to Set Up Tax Option Settings in Shopibx
  • How to Set Up Stock Settings in Shopibx
  • How to Set Up Payment Settings in Shopibx
  • Adding and Managing Products
View Categories
  • Home
  • Docs
  • Advanced Features
  • How to View Contact Us Messages in Shopibx

How to View Contact Us Messages in Shopibx

2 min read

In Shopibx, you can view and manage all the inquiries from people who have reached out to your store through the Contact Us page. This feature helps you keep track of communication with your customers, ensuring you never miss an important message or support request.

How to View Contact Us Messages: #

  1. Navigate to the Contact Us Section:
    • Go to CMS > Contact Us in your Shopibx dashboard.
  2. View Customer Inquiries:
    • Here, you will see a list of all messages sent by users through the Contact Us form on your store’s website.
    • Each entry will show the customer’s name, email address, and the message they sent.
  3. Manage Messages:
    • You can read and respond to each inquiry directly from the dashboard, making it easy to keep track of customer communications.
  4. Filter and Sort Messages:
    • Depending on the system setup, you may have options to filter or sort messages by date, status, or urgency, allowing for better management of customer interactions.

Why the Contact Us Section is Important: #

  1. Centralized Communication:
    • By collecting all customer inquiries in one place, you can manage messages efficiently and ensure nothing gets overlooked.
  2. Improve Customer Support:
    • Being able to quickly respond to messages helps you provide better and faster customer support, which is crucial for maintaining customer satisfaction.
  3. Build Stronger Relationships:
    • Responding promptly to customer inquiries shows that you care about their concerns, which can strengthen the relationship and build trust with your customers.
  4. Track Customer Sentiment:
    • The messages collected through the Contact Us form can also give you valuable insights into common customer concerns, which can help you improve your products, services, or communication.

In conclusion, CMS > Contact Us in Shopibx is a valuable tool for managing customer communication, ensuring you can respond to inquiries quickly and efficiently. It helps keep all messages in one place, improves customer support, and allows for better relationship-building with your customers.

Updated on January 11, 2025

What are your Feelings

  • Happy
  • Normal
  • Sad
Share This Article :
  • Facebook
  • X
  • LinkedIn
  • Pinterest
View All Customers and Their History in ShopibxHow to Use POS (Point of Sale) in Shopibx

Powered by BetterDocs

Leave a ReplyCancel Reply

Your email address will not be published. Required fields are marked *

Table of Contents
  • How to View Contact Us Messages:
  • Why the Contact Us Section is Important:

Copyright © 2025 - shopibx by wobaly llc