This guide will show you how to manage and customize the email notification settings in your Shopibx store. These notifications are essential for keeping you and your customers informed about key events like order creation, status changes, abandoned carts, and more.
Step-by-Step Guide to Customize Email Notification Settings in Shopibx #
- Log In to Your Shopibx Dashboard
- Access your Shopibx admin panel by logging in with your credentials.
- Navigate to Email Notification Settings
- In the left menu, go to
Settings>Email Notification Settings.
- In the left menu, go to
- Configure Order Created Email Notification
- Order Created: Enable or disable email notifications for when an order is created.
- This notification will be sent to the customer and store owner whenever a new order is placed.
- Email Recipients: Specify whether you want the notification sent to the store owner, the customer, or both.
- Configure Status Change Email Notification
- Status Change: Enable or disable email notifications when an order status changes (e.g., from “Processing” to “Shipped”).
- This notification will be sent to both the customer and the store owner, keeping them informed of any changes to the order.
- Configure Order Created For Owner Email Notification
- Order Created For Owner: Enable or disable email notifications that notify the store owner when an order is created.
- This ensures that the store owner is always informed of new orders.
- Configure Stock Status Email Notification
- Stock Status: Enable email notifications to inform both the customer and store owner when stock status changes, such as when a product is back in stock.
- This can help alert customers about product availability, leading to more sales.
- Configure Abandoned Cart Email Notification
- Abandon Cart: Enable email notifications to remind customers about abandoned carts.
- This notification is sent to customers who added items to their cart but did not complete the checkout process, helping you recover potentially lost sales.
- Configure Abandoned Wishlist Email Notification
- Abandon Wishlist: Enable email notifications to remind customers about abandoned wishlists.
- This notification encourages customers to revisit and purchase items they saved for later.
- Save Your Settings
- After configuring each of the email notifications, click Save to apply your changes.
What to Do if You Encounter Issues #
- Email Notifications Not Sending: Ensure that your email settings (SMTP, Gmail, etc.) are correctly configured in the
Email Settingssection. - Missing Email Recipients: Double-check the recipients for each email notification to ensure the correct people (e.g., store owner, customer) are receiving the notifications.
By following these steps, you can set up and customize email notifications for different events in your Shopibx store, ensuring smooth communication with both your customers and yourself.
