This guide will show you how to connect your SendGrid account to Shopibx, so you can send order confirmations, customer notifications, and other emails directly from your store using SendGrid’s email delivery service.
Step-by-Step Guide to Connect SendGrid with Shopibx #
- Create a SendGrid Account
- If you don’t have a SendGrid account, you can create one at SendGrid’s website. Follow the registration process and log in to your account.
- Navigate to Email Settings
- Log in to your Shopibx dashboard.
- Go to
Settings>Email Settings.
- Select SendGrid as Your Email Provider
- From the dropdown menu in the
Email Settingssection, choose SendGrid as your email provider.
- From the dropdown menu in the
- Get Your SendGrid API Key
- In your SendGrid account, go to the Settings section in the sidebar.
- Select API Keys and then click Create API Key.
- Name your key and select the required permissions (Full Access or Restricted Access depending on your needs).
- Click Create & View, and copy the generated API key.
- Fill in the Required InformationFor SendGrid, fill out the following fields:
- Mail Driver:
- Set this to
smtp.
- Set this to
- Mail Host:
- Enter
smtp.sendgrid.net.
- Enter
- Mail Port:
- Use
587for TLS or465for SSL.
- Use
- Mail Username:
- Enter
apikey(this is fixed for SendGrid, so you don’t use your email address here).
- Enter
- Mail Password:
- Enter the SendGrid API key you copied earlier.
- Mail Encryption:
- Set this to
tlsfor secure email sending.
- Set this to
- Mail From Address:
- Enter the email address you’d like to send from, such as
your-email@domain.com.
- Enter the email address you’d like to send from, such as
- Mail From Name:
- Enter the name you want your customers to see (e.g.,
Your Store Name).
- Enter the name you want your customers to see (e.g.,
- Mail Driver:
- Test Your Configuration
- After entering all the required information, click the Test button to verify that the connection works. This will send a test email to check the configuration.
- Save Your Settings
- Once the test is successful, click Save to apply the settings.
What to Do if You Encounter Issues #
- Verify API Key Permissions: If you’re unable to send emails, double-check that your SendGrid API key has the necessary permissions to send emails.
- Check for Incorrect API Key: Ensure that the API key entered in the Mail Password field is the one you generated from SendGrid and that it has been copied correctly.
- Ensure Correct SMTP Settings: Verify that you’re using the correct SMTP host and port (
smtp.sendgrid.netand port587for TLS) in the settings.
By following these steps, you’ll be able to integrate SendGrid with your Shopibx store and start sending emails to your customers.
