How to Integrate Outlook/Office 365 with Your Shopibx Store

This guide will show you how to connect your Outlook or Office 365 account to Shopibx, allowing you to send order confirmations, customer notifications, and other emails directly from your store.

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Step-by-Step Guide to Connect Outlook/Office 365 with Shopibx #

1. Navigate to Email Settings
   • Log in to your Shopibx dashboard.
   • Go to Settings > Email Settings.
2. Select Outlook/Office 365 as Your Email Provider
   • From the dropdown menu in the Email Settings section, choose Outlook/Office 365 as your email provider.
3. Fill in the Required InformationFor Outlook/Office 365, fill out the following fields:
   • Mail Driver:
     • Set this to smtp.
   • Mail Host:
     • Enter smtp.office365.com.
   • Mail Port:
     • Use 587.
   • Mail Username:
     • Enter your full Office 365 email address (e.g., your-email@domain.com).
   • Mail Password:
     • Enter your Office 365 password.
   • Mail Encryption:
     • Set this to tls.
   • Mail From Address:
     • Enter the email address you’d like to send from, such as your-email@domain.com.
   • Mail From Name:
     • Enter the name you want your customers to see (e.g., Your Store Name).
4. Test Your Configuration
   • After entering all the required information, click the Test button to verify that the connection works. This will send a test email to check the configuration.
5. Save Your Settings
   • Once the test is successful, click Save to apply the settings.

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What to Do if You Encounter Issues #

• Enable IMAP/SMTP: Make sure that IMAP and SMTP are enabled in your Office 365 account settings. To enable them:
  1. Go to your Office 365 account settings.
  2. Click on Settings > View All Outlook Settings.
  3. Under Mail > Sync Email, ensure IMAP and SMTP are enabled.
• Check 2-Step Verification: If you are using 2-Step Verification for your Office 365 account, you may need to generate an App Password instead of using your regular password.
  1. Visit the Security & Privacy section in your Microsoft account settings.
  2. Generate an App Password and use it in the Mail Password field in Shopibx.

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By following these steps, you’ll be able to integrate Outlook/Office 365 with your Shopibx store and send emails to your customers.