Advanced Features
View All Customers and Their History in Shopibx
Last Updated: January 11, 2025In Shopibx, you can easily view a comprehensive list of all your customers and their complete order history. To access this feature: Why Is It Important to View Customer History? This feature is an essential tool for effectively managing your customer base and improving the overall growth and success of your business.
How to View Contact Us Messages in Shopibx
Last Updated: January 11, 2025In Shopibx, you can view and manage all the inquiries from people who have reached out to your store through the Contact Us page. This feature helps you keep track of communication with your customers, ensuring you never miss an important message or support request. How to View Contact Us Messages: Why the Contact Us...
How to Use POS (Point of Sale) in Shopibx
Last Updated: January 11, 2025The POS (Point of Sale) feature in Shopibx is a powerful tool that allows you to process in-person sales directly from your store. Whether you’re running a physical store or just want to streamline checkout, POS simplifies the entire transaction process. Here’s how it works and why it helps: Features: How POS Helps: In summary,...
How to Use the Abandon Cart Feature in Shopibx
Last Updated: January 11, 2025The Abandon Cart feature allows you to track users who added products to their shopping cart but left without completing the purchase. This information helps you identify potential sales opportunities and reconnect with customers who may have been interested in your products. Location: You can find the Abandon Cart feature under Products > Abandon Cart...
How to Use the Support Ticket System in Shopibx
Last Updated: January 11, 2025The Support Ticket feature allows you to efficiently manage communication with your customers. You can view and respond to customer inquiries directly from the support center, making it easier to address issues and provide assistance. Step-by-Step Guide to Using Support Tickets Benefits of Using the Support Ticket System By using the Support Ticket feature, you...
How to Configure Store Custom Settings in Shopibx
Last Updated: January 11, 2025In this guide, we’ll walk you through the process of setting up custom store settings, including linking your store, adding a custom domain, or setting up a subdomain. Additionally, you can add custom JavaScript and CSS for personalized store enhancements. Step-by-Step Guide to Store Custom Settings Important Notes: By following these steps, you can successfully...
How to Set Up Tax Option Settings in Shopibx
Last Updated: January 11, 2025This guide will help you configure your tax settings in Shopibx. You can choose whether your prices will include tax, set up tax classes, and manage how tax information is displayed on your store. This ensures compliance and a smooth shopping experience for your customers. Step-by-Step Guide to Set Up Tax Option Settings in Shopibx...
How to Set Up WhatsApp Live Support in Shopibx
Last Updated: January 11, 2025This guide will show you how to configure WhatsApp live support for your customers on your Shopibx store. By adding your WhatsApp contact number, customers will be able to reach you directly via WhatsApp for support. Step-by-Step Guide to Set Up WhatsApp Live Support Settings in Shopibx What to Do if You Encounter Issues By...