how to configure Twilio SMS settings in your Shopibx store. Twilio allows you to send SMS notifications to customers for various actions like order updates, shipping status, and more.
Step-by-Step Guide to Set Up Twilio Settings in Shopibx #
- Log In to Your Shopibx Dashboard
- Access your Shopibx admin panel by logging in with your credentials.
- Navigate to Twilio Settings
- In the left menu, go to
Settings>Twilio Settings.
- In the left menu, go to
- Enter Twilio Account Details
- You will need to enter your Twilio credentials to configure SMS notifications:
- Twilio SID: This is your Twilio Account SID. You can find this in your Twilio console.
- Twilio Token: This is your Twilio Auth Token, also available in your Twilio console.
- Twilio From: This is the Twilio phone number from which your SMS notifications will be sent. Make sure to use a valid Twilio phone number that is associated with your Twilio account.
- You will need to enter your Twilio credentials to configure SMS notifications:
- Enter the Notification Number
- In the Notification Number field, enter the phone number where you want to receive the notifications (for example, for alerts or order updates). Make sure to include the country code with your number (e.g., +1 for the US, +44 for the UK).
- Example: If your phone number is 9876543210 and your country code is +1, enter +19876543210.
- In the Notification Number field, enter the phone number where you want to receive the notifications (for example, for alerts or order updates). Make sure to include the country code with your number (e.g., +1 for the US, +44 for the UK).
- Save Your Twilio Settings
- After entering all the required information, click Save to apply the settings.
What to Do if You Encounter Issues #
- Incorrect SID or Token: Double-check the SID and Auth Token to ensure they match exactly with the credentials in your Twilio console.
- SMS Not Sending: If SMS notifications are not sending, verify that your Twilio account has sufficient balance or credit to send messages.
- Invalid Phone Number Format: Ensure that the phone number includes the correct country code in the Notification Number field.
By following these steps, you will have successfully integrated Twilio into your Shopibx store. This will allow you to send SMS notifications to your customers for various order and shipping updates.
