How to Integrate SMTP with Your Shopibx Store

This guide will show you how to set up an SMTP server for your Shopibx store, allowing you to send emails using your preferred email service provider, such as your custom domain or third-party SMTP providers.

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Step-by-Step Guide to Connect SMTP with Shopibx #

1. Choose Your SMTP Provider
   • You can use a variety of SMTP providers such as Gmail, Outlook, Mailgun, SendGrid, etc., or you can use your own email hosting service. Make sure you have the required SMTP details (SMTP Host, Port, Username, and Password) for your chosen provider.
2. Get Your SMTP Credentials
   • For your SMTP provider, gather the following information:
     • SMTP Host: The server address for your SMTP service (e.g., smtp.gmail.com).
     • SMTP Port: The port number to use for SMTP (commonly 587 for TLS or 465 for SSL).
     • SMTP Username: Your email address or the username provided by your SMTP provider.
     • SMTP Password: The password associated with your SMTP username.
     • Encryption Method: Usually tls or ssl based on your provider.
3. Navigate to Email Settings in Shopibx
   • Log in to your Shopibx dashboard.
   • Go to Settings > Email Settings.
4. Select SMTP as Your Email Provider
   • From the dropdown menu in the Email Settings section, choose SMTP as your email provider.
5. Fill in the Required InformationFor SMTP, fill out the following fields:
   • Mail Driver:
     • Set this to smtp.
   • Mail Host:
     • Enter the SMTP server address (e.g., smtp.gmail.com or smtp.mailgun.org).
   • Mail Port:
     • Use 587 for TLS or 465 for SSL.
   • Mail Username:
     • Enter your SMTP username (e.g., your email address).
   • Mail Password:
     • Enter the password associated with your SMTP username.
   • Mail Encryption:
     • Set this to tls (for secure email transmission).
   • Mail From Address:
     • Enter the email address from which you want to send emails (e.g., your-email@yourdomain.com).
   • Mail From Name:
     • Enter the name that will appear in your customers’ inboxes (e.g., Your Store Name).
6. Test Your Configuration
   • After entering all the required information, click the Test button to verify that the connection works. This will send a test email using the SMTP credentials you provided.
7. Save Your Settings
   • Once the test is successful, click Save to apply the settings.

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What to Do if You Encounter Issues #

• Verify SMTP Credentials: Ensure that the SMTP Host, Port, Username, and Password are entered correctly. Double-check these details with your email service provider.
• Check Encryption Settings: Make sure you select the correct encryption type (tls or ssl) based on the provider’s requirements.
• SMTP Limits: Some SMTP providers have sending limits, especially on free plans. Monitor your usage to avoid exceeding these limits.

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By following these steps, you’ll be able to integrate SMTP with your Shopibx store and start sending reliable emails to your customers using your own email provider or third-party services.