This guide will show you how to connect your Zoho Mail account to Shopibx, enabling you to send order confirmations, customer notifications, and other emails directly from your store using Zoho’s email delivery service.
Step-by-Step Guide to Connect Zoho Mail with Shopibx #
- Create a Zoho Mail Account
- If you don’t have a Zoho Mail account, create one by visiting Zoho Mail.
- Once your account is created, log in to your Zoho Mail dashboard.
- Set Up Your Zoho Mail Domain
- If you’re using your own domain, make sure you verify your domain in Zoho Mail.
- Navigate to the Control Panel in Zoho Mail, then click on Domains and follow the instructions for verifying your domain.
- Once your domain is verified, you’ll be able to send emails from addresses on that domain.
- Get Your Zoho Mail SMTP Credentials
- In the Zoho Mail dashboard, navigate to Mail Settings > Outgoing Server (SMTP).
- Copy the SMTP server name and SMTP credentials (username and password).
- Navigate to Email Settings in Shopibx
- Log in to your Shopibx dashboard.
- Go to
Settings>Email Settings.
- Select Zoho Mail as Your Email Provider
- From the dropdown menu in the
Email Settingssection, choose Zoho Mail as your email provider.
- From the dropdown menu in the
- Fill in the Required InformationFor Zoho Mail, fill out the following fields:
- Mail Driver:
- Set this to
smtp.
- Set this to
- Mail Host:
- Enter
smtp.zoho.com.
- Enter
- Mail Port:
- Use
587for TLS or465for SSL.
- Use
- Mail Username:
- Enter the Zoho Mail username, typically in the form of
your-email@yourdomain.com.
- Enter the Zoho Mail username, typically in the form of
- Mail Password:
- Enter your Zoho Mail password.
- Mail Encryption:
- Set this to
tlsfor secure email sending.
- Set this to
- Mail From Address:
- Enter the email address you’d like to send from, such as
your-email@yourdomain.com. This should be a verified email address in Zoho Mail.
- Enter the email address you’d like to send from, such as
- Mail From Name:
- Enter the name you want your customers to see (e.g.,
Your Store Name).
- Enter the name you want your customers to see (e.g.,
- Mail Driver:
- Test Your Configuration
- After entering all the required information, click the Test button to verify that the connection works. This will send a test email to check the configuration.
- Save Your Settings
- Once the test is successful, click Save to apply the settings.
What to Do if You Encounter Issues #
- Verify Your Email Address: Ensure that the “Mail From Address” is a verified email in your Zoho Mail account. Zoho Mail requires email addresses to be verified before they can be used for sending emails.
- Check SMTP Credentials: Double-check the Zoho Mail username and Zoho Mail password to ensure they are correct. These credentials are necessary for successful email sending.
- Check Your Zoho Account Settings: If you encounter issues, make sure your Zoho Mail account is configured to allow outgoing SMTP connections. You may also need to enable less secure apps or generate an App Password if two-factor authentication is enabled.
By following these steps, you’ll be able to integrate Zoho Mail with your Shopibx store and start sending emails to your customers using Zoho’s reliable email service.
