This guide will show you how to connect your SMTP.com account to Shopibx, enabling you to send order confirmations, customer notifications, and other emails directly from your store using SMTP.com’s email delivery service.
Step-by-Step Guide to Connect SMTP.com with Shopibx #
- Create an SMTP.com Account
- If you don’t have an SMTP.com account, create one by visiting SMTP.com.
- Once your account is created, log in to your SMTP.com dashboard.
- Get Your SMTP Credentials
- In the SMTP.com dashboard, navigate to the Settings section.
- Find the SMTP Settings page and copy your SMTP username and SMTP password.
- Navigate to Email Settings in Shopibx
- Log in to your Shopibx dashboard.
- Go to
Settings>Email Settings.
- Select SMTP.com as Your Email Provider
- From the dropdown menu in the
Email Settingssection, choose SMTP.com as your email provider.
- From the dropdown menu in the
- Fill in the Required InformationFor SMTP.com, fill out the following fields:
- Mail Driver:
- Set this to
smtp.
- Set this to
- Mail Host:
- Enter
smtp.smtp.com.
- Enter
- Mail Port:
- Use
587for TLS or465for SSL.
- Use
- Mail Username:
- Enter the SMTP username you received from SMTP.com.
- Mail Password:
- Enter the SMTP password you received from SMTP.com.
- Mail Encryption:
- Set this to
tlsfor secure email sending.
- Set this to
- Mail From Address:
- Enter the email address you’d like to send from, such as
your-email@yourdomain.com. Make sure this is a verified address on SMTP.com.
- Enter the email address you’d like to send from, such as
- Mail From Name:
- Enter the name you want your customers to see (e.g.,
Your Store Name).
- Enter the name you want your customers to see (e.g.,
- Mail Driver:
- Test Your Configuration
- After entering all the required information, click the Test button to verify that the connection works. This will send a test email to check the configuration.
- Save Your Settings
- Once the test is successful, click Save to apply the settings.
What to Do if You Encounter Issues #
- Verify Your Email Address: Ensure that the “Mail From Address” is a verified email in your SMTP.com account. SMTP.com requires email addresses to be verified before they can be used for sending emails.
- Check SMTP Credentials: Double-check the SMTP username and SMTP password to ensure they are correct. These credentials are essential for successful email sending.
- Monitor Your Account Limits: Make sure you’re within your email sending limits. If you exceed your limits, you may need to upgrade your plan or request an increase in your sending quota from SMTP.com.
By following these steps, you’ll be able to integrate SMTP.com with your Shopibx store and start sending emails to your customers using a reliable SMTP service.
